Get all the information on free travel during the 2018 FIFA World Cup Russia™ you need by phone
The support call center on free travel for fans of the 2018 FIFA World Cup Russia™ has started its work.
Fans of the championship can consult the hotline for all kinds of information starting from free travel to the venue of the competitions. Hotline phone number: +7 (495) 741-18-18 and 8 (800) 775-20-18.
Today fan support is provided in 2 languages: English and Russian. Starting form 1st January, the number of languages will be increased. Moreover, you can get your answer by e-mailing firstname.lastname@example.org.
Since its opening the call center specialists have handled more than 100 calls, most of which were about booking and free ride routes within the host city. You can get help in choosing the best route using free transport, registering necessary documents and getting information on the conditions that need to be fulfilled to qualify for the right of free travel around the clock and every day of the week.
In addition, operators of the support service are ready to assist you with booking special places for people with disabilities.To qualify for free travel, you must purchase tickets for the 2018 FIFA World Cup Russia™ matches and register for a Fan ID. These documents give you the right to travel for free between the cities of the Championship and within them.